Tsukaeru

Terms of Use

Last updated: May 1, 2026

These Terms of Use (the “Terms”) set forth the conditions for use of the service (the “Service”) provided on this website by ツカエルアプリ (the “Company”). Registered users (the “Users”) shall use the Service in accordance with these Terms.

Article 1 (Application)

These Terms shall apply to all relationships between the User and the Company relating to use of the Service.

The Company may establish various rules and other provisions regarding use of the Service in addition to these Terms (collectively, “Individual Provisions”). Regardless of their name, such Individual Provisions shall constitute a part of these Terms.

If any provision of these Terms conflicts with any provision of the Individual Provisions referred to in the preceding paragraph, the provisions of the Individual Provisions shall prevail unless otherwise specified in the Individual Provisions.

Article 2 (Registration for use)

In the Service, registration for use shall be completed when an applicant for registration agrees to these Terms, applies for registration for use by the method prescribed by the Company, and the Company approves such application.

The Company may not approve an application for registration for use if it determines that the applicant has any of the following reasons, and shall have no obligation to disclose any reason therefor.

  • If the applicant reports false information when applying for registration for use
  • If the application is from a person who has violated these Terms
  • If the Company otherwise determines that registration for use is not appropriate

Article 3 (Management of user ID and password)

Users shall properly manage their user ID and password for the Service at their own responsibility.

Under no circumstances may Users transfer or lend their user ID and password to any third party, or share them with any third party. If a login is made with a combination of user ID and password that matches the registered information, the Company shall deem such use to be by the User who registered such user ID.

The Company shall not be liable for any damages caused by a third party’s use of a user ID and password, except in cases of the Company’s willful misconduct or gross negligence.

Article 4 (Usage fees and payment methods)

In consideration for the paid portions of the Service, Users shall pay the usage fees separately determined by the Company and displayed on this website by the method designated by the Company.

If a User delays payment of usage fees, the User shall pay late charges at an annual rate of 14.6%.

Article 5 (Prohibited matters)

When using the Service, Users shall not engage in any of the following acts.

  • Acts that violate laws and regulations or public order and morals
  • Acts related to criminal activity
  • Acts that infringe copyrights, trademark rights, or other intellectual property rights included in the Service or the content of the Service
  • Acts that destroy or interfere with the functions of the servers or networks of the Company, other users, or any other third parties
  • Acts that commercially use information obtained through the Service
  • Acts that may interfere with the operation of the Company’s services
  • Acts of unauthorized access or attempts thereof
  • Acts of collecting or accumulating personal information of other users
  • Acts of using the Service for improper purposes
  • Acts that cause disadvantage, damage, or discomfort to other users of the Service or third parties
  • Acts of impersonating other users
  • Advertising, solicitation, or sales activities on the Service not authorized by the Company
  • Acts aimed at meeting an unacquainted person of the opposite sex
  • Acts that directly or indirectly provide benefits to antisocial forces in connection with the Company’s services
  • Any other acts that the Company deems inappropriate

Article 6 (Suspension of provision of the Service, etc.)

If the Company determines that any of the following circumstances exist, it may suspend or interrupt the provision of all or part of the Service without prior notice to Users.

  • When performing maintenance, inspection, or updating of the computer system relating to the Service
  • When it becomes difficult to provide the Service due to force majeure, such as earthquake, lightning, fire, power outage, or natural disaster
  • When computers or communication lines, etc. stop due to an accident
  • When the Company otherwise determines that it is difficult to provide the Service

The Company shall not be liable for any disadvantage or damages suffered by Users or third parties due to the suspension or interruption of provision of the Service.

Article 7 (Usage restrictions and cancellation of registration)

If a User falls under any of the following, the Company may, without prior notice, restrict the User’s use of all or part of the Service or cancel the User’s registration.

  • If the User violates any provision of these Terms
  • If it is found that there are false facts in the registered information
  • If there is a default in payment obligations such as fees
  • If there is no response to communications from the Company for a certain period of time
  • If there is no use of the Service for a certain period from the last use
  • If the Company otherwise determines that the User’s use of the Service is not appropriate

The Company shall not be liable for any damages incurred by the User due to actions taken by the Company under this Article.

Article 8 (Withdrawal)

Users may withdraw from the Service by completing the withdrawal procedures prescribed by the Company.

Article 9 (Disclaimer of warranties and limitation of liability)

The Company does not expressly or impliedly warrant that the Service is free from defects in fact or in law (including defects relating to safety, reliability, accuracy, completeness, effectiveness, fitness for a particular purpose, security, errors and bugs, or infringement of rights).

The Company shall not be liable for any damages incurred by Users arising from the Service, except in cases of the Company’s willful misconduct or gross negligence. However, if the contract between the Company and the User regarding the Service (including these Terms) constitutes a consumer contract under the Consumer Contract Act, this disclaimer shall not apply.

Even in the case set forth in the proviso of the preceding paragraph, the Company shall not be liable for damages arising from special circumstances among damages incurred by Users due to breach of contract or tort attributable to the Company’s negligence (excluding gross negligence), including cases where the Company or the User foresaw or could have foreseen the occurrence of damages. In addition, compensation for damages incurred by Users due to breach of contract or tort attributable to the Company’s negligence (excluding gross negligence) shall be limited to the amount of the usage fee received from the User in the month in which such damages occurred.

The Company shall not be responsible for any transactions, communications, disputes, etc. that arise between Users and other users or third parties in connection with the Service.

Article 10 (Changes to the Service content, etc.)

The Company may change, add, or discontinue the content of the Service with prior notice to Users, and Users shall consent thereto.

Article 11 (Amendments to the Terms of Use)

In the following cases, the Company may change these Terms without requiring the individual consent of Users.

  • When changes to these Terms conform to the general interests of Users.
  • When changes to these Terms do not contradict the purpose of the Service use contract and are reasonable in light of the necessity of the change, the appropriateness of the changed contents, and other circumstances relating to the change.

When changing these Terms pursuant to the preceding paragraph, the Company will notify Users in advance that these Terms will be changed, the contents of the changed Terms, and the effective date thereof.

Article 12 (Handling of personal information)

The Company shall appropriately handle personal information obtained through use of the Service in accordance with the Company’s “Privacy Policy.”

Article 13 (Notices and communications)

Notices and communications between Users and the Company shall be made by the method prescribed by the Company. Unless Users submit a notice of change in accordance with the method separately specified by the Company, the Company shall consider the currently registered contact information to be valid and shall provide notice or communication to such contact information, and such notice or communication shall be deemed to have reached the User at the time of transmission.

Article 14 (Prohibition of assignment of rights and obligations)

Users may not assign their position under the usage contract or any rights or obligations under these Terms to any third party, or provide them as security, without the Company’s prior written consent.

Article 15 (Governing law and jurisdiction)

These Terms shall be governed by Japanese law in their interpretation.

In the event of a dispute in connection with the Service, the court having jurisdiction over the location of the Company’s head office shall have exclusive agreed jurisdiction.

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